E911 Dispatcher

Seward County Dispatch is accepting applications for the position of an E911 Dispatcher!

This position is highly responsible in technical and administrative work receiving and dispatching emergency and non-emergency service calls on an assigned shift. This is a civilian position.

Work involves operating an emergency service console receiving and dispatching calls for police and sheriff units, fire departments, EMS (emergency medical systems) units, and other emergency services. Responsibilities include monitoring and operating radio consoles with eighteen channels or more simultaneously, (computer aided dispatch) CAD terminals, (Records Management System) RMS, (National Crime Information Center) NCIC terminals, (emergency medical dispatch) EMD systems, GEOLYNX mapping software, MACH (GPS location software) and related emergency communication equipment; receiving calls via the 911 emergency line; receiving calls on numerous administrative telephone lines: performing radio tests on communication equipment; maintaining logs and records of calls received and nature and disposition of each dispatch; maintaining CAD status monitor of units in and out of service; and transferring or referring calls to proper local, state and federal agencies. Work requires the prompt, efficient and accurate receiving, dispatching and processing of emergency service calls over the 911 and related seven-digit systems from the general public and other authorized personnel requiring emergency actions by the police, sheriff, fire, EMS units, fire/rescue squads and other emergency services. Provides direction and assistance to members of the public and field personnel. Work will include severe weather and impending attack information sharing, notifications and warnings for Seward County, Butler County and Saline County as a NAWAS (National Warning System) warning point. Work is performed independently with oversight and general direction from an administrative superior and reviewed in the form of reports, conferences and effectiveness of services provided.

Minimum Qualifications:

• Graduation from a senior high school or equivalent.

• Ability to type 40 words per minute.

• Speak and read the English language.

• No convictions punishable by imprisonment in a federal or state penitentiary for a term of one year or more unless pardon received.

• Starting wage: $20.35 or more per hour, depending on experience. 
• To view the Job Descriptions, click HERE.